Vodafone Apprentice Network Monitoring Engineer Recruitment 2026
Vodafone Intelligent Solutions (VOIS) is hiring an Apprentice Network Monitoring Engineer in Bangalore, Karnataka. The role is suitable for candidates with a foundational understanding of networking who want to start a career in network operations and telecommunications. The position involves real-time network monitoring, alarm validation, fault diagnosis, incident reporting and customer communication in a 24x7x365 shift environment.
Vodafone
About Vodafone
Vodafone Intelligent Solutions (VOIS) is a strategic arm of Vodafone Group Plc that provides talent, technology and transformation services across the Vodafone Group and its partner markets. VOIS operates as a global shared-services organisation supporting customers across multiple countries through technology, telecommunications and managed services.
Eligibility Criteria
- Engineering degree or Engineering Diploma
- Basic knowledge of networking technologies
- Preferably some exposure to Cisco networking technologies
- Understanding of the OSI Model
- Understanding of the TCP/IP Protocol Suite
- Understanding of basic routing and switching concepts
- Working knowledge of Windows operating systems
- Working knowledge of internet browsers
- Working knowledge of Microsoft Office applications
- Working knowledge of email applications
- Strong verbal and written communication skills in English
- Methodical troubleshooting and problem-solving abilities
- Analytical mindset with attention to detail
- Ability to work effectively in a collaborative team environment
- Willingness to work rotational 24x7 shifts
- Approximately one year of experience in ISP, Telecom or Managed Services environments is desirable
- NOC experience is desirable
- CCNA certification is desirable
Key Responsibilities
- Monitor customer networks and network elements according to defined service level agreements
- Perform initial fault diagnosis and validate network alarms
- Report service-impacting incidents to customers and internal stakeholders
- Create and manage trouble tickets for investigation and resolution by specialist teams
- Work closely with technical support, incident management, service desk and first-line support teams
- Support network availability and minimise customer service downtime
- Ensure accurate communication of faults and customer impact
- Contribute to continuous process improvement and operational efficiency initiatives
- Participate in a 24x7 shift environment
- Collaborate with cross-functional teams to support seamless customer service delivery
Important Skills
- Network monitoring
- Basic networking
- Cisco networking
- OSI Model
- TCP/IP Protocol Suite
- Routing and switching
- Network fault diagnosis
- Alarm validation
- Incident management
- Trouble ticket management
- NOC operations
- SLA-based operations
- Troubleshooting
- Problem-solving
- Analytical thinking
- Customer communication
- English communication
- Microsoft Office
- Windows operating systems
- Team collaboration
Selection Process
- Online application through the Vodafone Careers Portal
- Resume and eligibility screening
- Candidate shortlisting
- Technical or networking assessment where applicable
- Technical interview
- HR or managerial discussion where applicable
- Final selection and apprenticeship offer
Salary and Benefits
- Estimated salary of ₹4–6 LPA based on current salary estimates for the Vodafone VOIS Network Monitoring Engineer role
- Opportunity to work with large-scale global IP networks
- Exposure to Cisco networking technologies
- Hands-on experience in network monitoring and NOC operations
- Exposure to enterprise network monitoring environments
- Experience working with international stakeholders and technical teams
- Structured learning within a global managed services organisation
- Career development opportunities in network operations and telecommunications
- Practical experience in a critical customer operations environment
Frequently Asked Questions
The estimated salary is ₹4–6 LPA. Vodafone does not publish the salary in the official job posting, so this range is based on current third-party salary estimates for the role.
Candidates should have an Engineering degree or Engineering Diploma with basic networking knowledge. Knowledge of Cisco networking, the OSI Model, TCP/IP, routing and switching is preferred.
Approximately one year of experience in an ISP, Telecom or Managed Services environment is listed as desirable. NOC experience and CCNA certification are also desirable, but the role is designed for candidates building their careers in network operations.
Yes. The role is positioned as an apprenticeship opportunity for individuals with foundational networking knowledge. Candidates with an Engineering degree or diploma can apply, while relevant ISP, Telecom, Managed Services or NOC experience is an advantage.
Candidates can apply through the official Vodafone Careers Portal using Requisition ID 290781. The position is based in Bangalore and requires willingness to work rotational 24x7 shifts.
Note: Only shortlisted candidates will be contacted for the next round of the selection process.